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North Shares Recent Promotion of Chad Bailey to Operations Manager

Chad has worked in HVAC for 15 years now with a background in residential. Since starting at North, it’s been an eye-opening experience for him to the commercial side of HVAC. He enjoys the challenge of coming into the office and creating a team to execute all client's needs. Chad completed his course work at York Institution for HVAC, became NATE and EPA certified through Ivy Tech, and also earned a Completion of Synergy Field Supervisor Forum.

“Promotiong Chad to Operations Manager provides North another opportunity to connect with more clients and make sure they are taken care of. His level of detail, ability to keep calm in stressful situations, and knowledge in the field made this promotion very easy.” - Mike Crouse, Director of Service Projects

In his new role as Operations Manager, he communicates with clients to let them know how projects are going and makes site visits to ensure jobs will be finished on time. He also builds and sends quotes to clients, as well as sets up billing for projects. North appreciates Chad’s ability to get projects done with little information and short timelines. He continues to demonstrate his ability to look ahead and ask the right questions, proving him to be a huge asset to the North service team.

“Chad has a true passion for this work and for always being better than he was the day before. His mix of integrity combined with a great attitude make him exceptional for his new role as a Project Operations Manager. Chad really is a project team unicorn- someone who is client focused, has great people skills, and brings 15 years of field experience.” -Michael Guthrie, Project Operations Manager

Outside of North, Chad enjoys being outside doing all things from nature walks and riding ATV’s. A unique fact about Chad is that he has a strong bowling background! His highest-scored game is a 234. He also spent many years coaching his son’s team through little league baseball for nearly 10 years, and was fortunate enough to win the district championship and go on to the state championship!


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